ORDER INFORMATION

Our quality Service . . .

Postal flower bouquets ordered before 10.00am can be selected, arranged and dispatched on the same day, usually for next day UK delivery (Please note: As there is no UK delivery on a Sunday we do not despatch on Friday or Saturday). Alternatively, you may select the day of dispatch.
To order online or just view our wide selection of Guernsey flowers by post and Guernsey gift ideas just browse our online shop. If you prefer not to buy Guernsey flowers online you can download our official order form to order by post or fax, or why not just give us a call on +44 (0)1481 700934. We'd be pleased to help.

Delivery costs are included in all the flower prices.

How to order fresh Guernsey Flowers by Post

The Celebration Flowers service provides four easy methods to order fresh postal flowers today.

1. Buying flowers online

Either go to our Home page or the flower type of your choice from the menu on the left, click on your selection and follow the prompts through our order system paying on a secure WorldPay page with your credit or debit card.
Please Note - Orders received before 10 am can be dispatched the same day or a day of your choice. Dispatch days Monday, Tuesday, Wednesday and Thursday.

2. Telephone

Browse our flower shop, simply make a note of the reference code and call us on +44 (0)1481 700934 with your credit card details ready.

3. Post

A little slower, but once we receive your order, bouquets are dispatched just as quickly.

Click here to download your official order form.
If you don't have Adobe Acrobat on your system, click on the logo below to download it.

4. Fax

Choose your flowers from the flower shop and fax your completed official order form in minutes to +44 (0) 1481 720072.

Click here to download your order form here.
If you don't have Adobe Acrobat on your system, click on the logo below to download it.

Celebration Flowers Quality

All our staff are specially trained under the expert guidance of Lin Batiste - Managing Director - to ensure that quality is never compromised. From the perfection of the blooms to the attractive gift style packaging, we have given careful attention to every aspect of the postal shipment of flowers.
Cut flower food is included to enhance the life of your bouquet.
There will also be an attractive gift card with your message. Guernsey has a special postal system so that our boxes of fresh flowers are not delayed by customs. As there is no UK delivery on a Sunday we do not despatch on Friday or Saturday.
If you have reasonable cause for dissatisfaction with any of our products, simply notify us within 7 days of receipt and we will offer a replacement or refund. This does not affect your statutory rights as a consumer.
Please Note - We reserve the right to substitute comparable flowers of equal quality should demand exceed supplies.

Celebration Flowers Office Hours

Our office is open from 8.30am to 5.30pm Monday to Friday and from 9.00am to 1.00pm on Saturday. We are closed on Sunday.
An answerphone service is available at all other times in addition to fax and email.

Delivery Information

We deliver to the UK and Northern Ireland only.

For all Guernsey deliveries please contact our Guernsey Florist direct –
Tussie Mussie Flowers t: 01481 729996
www.tussiemussieflowers.com

Last Order Dates - Naturally the earlier you can order the better, but we will do our best to send orders received by 10.00am on the same day for delivery on the following day if necessary. Normally we will dispatch 2 days prior to required date to ensure delivery the day before or on the day requested. As there is no UK delivery on a Sunday we do not despatch on Friday or Saturday.

Special Dates - For Christmas, Valentines Day, and Mother's Day your selected choice cannot be guaranteed on orders received later than three weeks before. Dispatch will be during the week before Christmas, Valentines Day and Mother's Day.

Ordering online - Once your order has been submitted you should receive an e-mail confirming your order. If you do not receive this order confirmation by the end of the next working day please e-mail sales@celebrationflowers.net

Ordering for delivery in Guernsey - When ordering flowers for Guernsey Bailiwick delivery from Celebration Flowers, we will automatically deliver in a postal box.

Security and Privacy

Celebrationflowers.net is owned and operated in the Channel Islands and registered under the Guernsey Data Protection Law.
Celebration Flowers uses 'WorldPay' ( recognised by the Royal Bank of Scotland/NatWest) to process your payments.

WorldPay's payment processing facilities meet the required industry standards. Payment card details are submitted to WorldPay's secure servers and no details are entered onto this website.

Where orders are placed via the telephone, credit card details once processed, are kept for the minimum period required by the bank. Thereafter, details are securely destroyed. Retention of credit card details for ease of further transactions will only apply at the request/consent of the customer.

We use your personal details such as name, address and credit card details for the purpose of fulfilling your order. Names and addresses are held for a minimum of one month for the purpose of tracking any queries, and at the request of the customer.